Location : Bailey's New Street, Waterford.
Opening Hours : Monday to Friday 9.30am - 4pm.
Contact person : Kevin Connolly
Telephone : 051-849781
E-mail : kconnolly@waterfordcity.ie
Waterford City Council is committed to ensuring that all of its tenants enjoy living in their dwellings in a peaceful manner and without undue interference or difficulties emanating from anti-social behaviour.
- Find our Anti-Social Behaviour Policy document here.
We recognise that anti-social behaviour can create major problems in a community and that it can seriously impact on the quality of life of all residents. We also recognise that the vast majority of our tenants wish to enjoy the peaceful occupation of their dwellings and that only a very small number of tenants are involved in anti-social behaviour.
There is, however, an obligation on all tenants to ensure that neither they nor any member of their household engage in anti-social behaviour of any kind. We are committed to the prevention and elimination of anti-social behaviour in our estates.
The Council will not tolerate such behaviour and will use all means within its powers to ensure that anti-social behaviour is dealt with effectively and will include the eviction of tenants who are found to be involved in such behaviour.
What
is anti-social behaviour ?
Anti-social behaviour is defined in the Housing (Miscellaneous
Provisions) Act 1997 as:
“ the manufacture, production, preparation, importation, exportation,
sale, supply, possession for the purposes of sale or supply or distribution
of a controlled drug ... "
OR
“ any behaviour which causes or is likely to cause any significant or persistent danger, loss or fear to any person living, working or otherwise lawfully in or in the vicinity of a house provided by a housing authority, or a housing estate in which the house is situated and includes violence, threats, intimidation, coercion, harassment or serious obstruction of any person ... ”
How do I make a complaint ?
It is always a good idea to keep your own personal diary
of anti-social incidents, especially when the behaviour is persistent.
In the first instance consider calling the Gardaí. This
is particularly important with regard to criminal behaviour. If
the Gardaí attend, get the name of the Garda, an incident
number or a pulse number. Then call the Anti-social Behaviour Unit
on 051-849781.
What happens next ?
The unit records, monitors and investigates all allegations
of Anti-social behaviour. At the end of the investigation you will
be informed of the result. The result could be a verbal warning
or a written warning. In cases where the complaints are proven,
are of a high priority and are persistent and where all other steps
taken by the Council have not resolved the issue, we will serve "Notice
to Quit" and will pursue the matter up to and including eviction.
If you want to report any incidents of Anti-social Behaviour by a council tenant please call the Anti-Social Behaviour Unit on 051-849781.
The complaints procedure is confidential and every effort will be made to protect the identity of the complainants unless the complainant specifically states otherwise.